Data Privacy Policy

The new General Data Protection Regulation (GDPR) enacted by the European Parliament in 2016 is applicable as of May 25, 2018. This new regulation represents a major change in the laws on the protection of personal data and replaces the Data Protection Directive (95/46/EC), as well as local laws on personal data.


We are committed to respecting our users’ privacy and to processing their personal data with utmost confidentiality and in accordance with the laws in effect. The present data privacy policy is intended to inform you in all transparency of the data we collect, our objective, the manner in which we use the data, the purpose of this use, as well as your rights regarding the processing of this data.

Data processor

Jouvaud is responsible for the processing of your personal data. Our contact information:

Our contact details:

Patisserie Jouvaud
40 rue de l’Évêché
84200 Carpentras
Phone : +33 4 90 63 15 38

The data we collect

We collect the following data:

  • The information entered into the contact form ;
  • Our communications (by email or another medium);
  • Your IP address;
  • The date and time you access our website;
  • The localization data or other communication data;
  • Our website pages you visited;
  • The type of browser, platform and/or operating system you use;
  • The search engine as well as the keywords used to find the website;
  • Your browsing preferences.

Why and how do we collect your personal data?

We collect your data in order to qualify your request for a quote or information and to process your application. Other information, such as the date and time you access our website, the pages you visited or your localization data, is automatically collected by the servers used and the cookies placed on our website. For more information on the definition of a cookie, its use and the exact information it collects, please visit our website page regarding our cookies policy.

Data retention period

The personal data entered when you request an estimate is retained and may be accessed by our departments only as long as required to prepare the estimate and follow up on this estimate. Data on a prospect who does not respond to any solicitation for a period of three years is deleted.

Your rights and how you can exercise them

Pursuant to Articles 16 to 19 of the General Data Protection Regulation (GDPR), effective as of May 25, 2018, you have a right to correct and delete all of your personal data. Article 20 of the GDPR, commonly referred to as “the right to data portability”, grants you the right to recover your personal information if you wish to transfer it to another environment or service. To exercise these rights, you may send an email to the following address at any time:

Who can access your data and how is it transmitted?

Our employees and subcontractors access the data only as required to fulfill your request. They are all subject to a strict confidentiality obligation.

Transferring your data abroad

We only transfer your data to a country that is not a Member State of the European Union if this country provides protection that is equivalent to that provided in France. To measure our website’s audience, we use Google Analytics.